Limbo Knowledge Centre

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Limbo Knowledge Centre

Troubleshooting

Troubleshooting

What to do if you have issues or problems using Limbo.

How do I change my starting weight?

Who do I contact to get a replacement?

How do I connect to Apple Health?

Aidex sensors & transmitter

My Limbo line has disappeared

My line is erratic, or randomly missing data

What do I do if I get a 'sensor error' or 'replace sensor' message

I can't connect or pair Aidex sensor

I connected to the GlucoRX app and now can't connect Limbo

The serial number of my transmitter isn't recognised

I get CB manager state unauthorised when trying to connect for the first time

I can't calibrate my AiDEX Sensor

Why does my sensor still say 'still stabilizing'?

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Libre sensor & transmitter

I can’t connect my Libre sensor/transmitter

My Libre sensor suddenly disconnected

Replacement Libre sensor doesn't connect

Limbo scales and Limbo band

I can’t connect my Limbo band to the Limbo app

Limbo app

I can’t log in to the app

My data is slow to load, how can I fix this?

I didn’t get any glucose readings for a while

I get a 'server error' and cannot connect

Other issues

My Limbo kit hasn’t arrived, what shall I do?

What do I do if I start bleeding after applying a sensor