I can't pair my LinX sensor with Limbo, what do I do?

If you're having trouble pairing your new LinX sensor with Limbo, there are some troubleshooting steps we can take to resolve this.

1. Delete the sensor from your Bluetooth paired devices

  • Open your Bluetooth settings
  • Locate the sensor device with LinX in it (it will have a name that matches a serial number on the sensor box)
  • Tap the "i" icon next to it, then choose FORGET THIS DEVICE

2. Check your Bluetooth connection

  • Go to Settings and click on Bluetooth and make sure it's enabled and active
  • Then go to Settings > click on Privacy & Security > Bluetooth > Make sure that Limbo is enabled (green)
  • Restart your phone

3. Pair the sensor with Limbo app

  • Enable Bluetooth on your phone
  • Open Limbo and find the LinX sensor
  • Try pairing the sensor again and enter the serial number (if prompted)

 

If this doesn't resolve the issue, please contact us!